Contact Us/ Frequently asked questions

Contact Us

    Frequently Asked Questions

    WHY DID MY PACKAGES ARRIVE SEPARATELY?

    If you order multiple different products (Ex.: Hat + Jacket) you might receive both items separately. Why? Because all orders are placed and shipped directly from the individual manufacturers that create the product. This way, we can lower on shipping costs and offer you free postage while lowering the overall product price by skipping the middle-man. Your orders will be placed, processed and shipped at the same time and should arrive in close proximity to each other

    WHICH DESTINATIONS YOU SHIP TO?

    We are providing shipping to only USA. However, due to the security reasons, we can’t deliver a shipment to the military area.

    HOW LONG WILL MY ORDER TAKE TO BE DELIVERED

    refer /shipping-delivery/

    HOW CAN I TRACK MY ORDER?

    refer /shipping-delivery/

    WHERE DO YOU SHIP FROM?

    We have warehouses located in USA and China, order get processed based on the inventory to the close-by warehouse of the shipping address.

    That means that your order is coming from overseas and it will demand a longer delivery than a domestic delivery.

    HOW TO PLACE AN ORDER?

    Simply visit our webpage on www.sabaspalace.com and choose your desired products. Add them to cart and once you have them all together, click on “checkout” , fill in your contact and shipping information, proceed to the payment and either pay

    1) with Credit card

    2) with PayPal

    You will receive a confirmation E-Mail right after, that your order has been placed.

    In case you should encounter some technical issues, we are always happy to help. Just reach out via E-Mail to: [email protected]

    HOW CAN I MODIFY MY ORDER?

    In case you’ve chosen the wrong model or variant or a product accidentally got into your cart and you didn’t recognize it but you’d followed through with the payment.

    Please reach-out to us via contact-us form and we will make your corrections (provided you product is not shipped from the warehouse)